Wayfarers Pantomime Society respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it and the rights you have under UK data protection law.
It applies when you visit our website, contact us, enter one of our competitions or choose to receive updates about our productions and activities.
We aim to collect only the information we need and to handle it responsibly, securely and transparently.
For the purposes of UK data protection law, Wayfarers Pantomime Society is responsible for deciding how personal information collected through its website and activities is used.
What information do we collect?
We may collect personal information when you interact with Wayfarers Pantomime Society, including when you visit our website, contact us, enter competitions or subscribe to updates.
Depending on how you interact with us, this may include:
- Your name and email address when you contact us or enter a competition.
- Competition entries, such as your answers, guesses and the date and time of your submission.
- Marketing preferences, including whether you have chosen to receive news about our productions, events and activities.
- Messages and enquiries you send to us through our website or by email.
- Technical information, which may include your IP address, browser type and information collected through cookies or similar technologies.
We only collect information that is relevant to the purpose for which it is needed. Not all of these types of information will be collected from every visitor.
How we use your personal information
We use personal information only where we have a valid reason and lawful basis under UK data protection law.
Responding to enquiries
When you contact us, we use your name, contact details and message to respond to your enquiry. We generally rely on our legitimate interests in communicating with people interested in our society and activities.
Running competitions
When you enter a competition, we use your details to record your entry, check eligibility, select and contact winners, and administer prizes. We generally rely on our legitimate interests in running competitions fairly and efficiently.
News and marketing updates
If you choose to receive updates about our productions, events and activities, we may use your email address to send you occasional marketing communications.
Where we rely on your consent, you can withdraw it at any time by contacting us or using an unsubscribe link, where provided. Entering a competition does not automatically subscribe you to marketing emails.
Operating and protecting our website
We may process limited technical information where necessary to operate our website, maintain security, prevent misuse and resolve technical problems.
Where cookies or similar technologies require consent, we will seek that consent before using them.
Who we share your information with
We do not sell your personal information to third parties.
We may use trusted third-party service providers to help us operate our website, communicate with visitors and organise our activities.
Website hosting
Our website is hosted using WordPress.com, which may process technical information necessary to operate, maintain and secure the website.
Google Forms and Google Sheets
We use Google Forms to collect competition entries and Google Sheets to securely organise and manage those entries.
Information submitted through these forms may be processed and stored by Google on our behalf, in accordance with the applicable Google service terms and privacy arrangements.
Email and communications
We may use email and mailing-list services to respond to enquiries and send updates to people who have chosen to receive them.
Competition administration
Information may be accessed by authorised Wayfarers Pantomime Society representatives where necessary to administer competitions, verify entries, contact winners and arrange prizes.
We only share personal information where necessary for a legitimate purpose, with appropriate safeguards, or where required by law.
Some service providers may process information outside the United Kingdom. Where applicable, we will ensure that appropriate international data transfer safeguards are in place.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Competition entries
Competition entries are normally retained for up to three months after the competition closes, allowing us to verify entries, contact winners, arrange prizes and resolve any queries.
After this period, personal information relating to competition entries will be securely deleted or anonymised, unless we have a lawful reason to retain it for longer.
Email enquiries
We retain correspondence only for as long as reasonably necessary to respond to enquiries and manage any related matters.
Mailing-list subscriptions
If you subscribe to receive updates from Wayfarers Pantomime Society, we retain your contact details until you unsubscribe or withdraw your consent, unless a longer retention period is required by law.
Website and technical information
Technical information and website records are retained according to operational, security and legal requirements, with retention periods depending on the service involved.
We periodically review the personal information we hold and delete information that is no longer needed.
Email marketing — EmailOctopus
We use EmailOctopus to manage our mailing list and send occasional updates about Wayfarers Pantomime Society’s productions, events and activities.
When you subscribe, your email address and any other information you voluntarily provide may be stored and processed through EmailOctopus.
We use this information to send marketing communications where you have given your consent.
You can unsubscribe at any time using the unsubscribe link included in our marketing emails or by contacting enquiries@wayfarers-pantomime.co.uk.
EmailOctopus processes information in accordance with its applicable privacy and data processing terms. Further information is available in the EmailOctopus Privacy Policy.
Your data protection rights
Under UK data protection law, you have certain rights regarding your personal information.
Depending on the circumstances, these include:
- Right of access: You can ask for a copy of the personal information we hold about you.
- Right to rectification: You can ask us to correct inaccurate or incomplete information.
- Right to erasure: You can request that we delete your personal information in certain circumstances.
- Right to restrict processing: You can ask us to limit how we use your information in certain situations.
- Right to object: You can object to certain uses of your personal information, including direct marketing.
- Right to data portability: In certain circumstances, you can request your information in a commonly used, machine-readable format.
- Right to withdraw consent: Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing carried out beforehand.
To exercise any of these rights, please contact Wayfarers Pantomime Society using the contact details provided in this Privacy Policy.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator, at www.ico.org.uk.
We will respond to requests in accordance with applicable UK data protection law.
Cookies and website tracking
Our website may use cookies and similar technologies to help it function correctly, maintain security and improve visitors’ experience.
Cookies are small files that websites can store on your device.
Essential cookies
Some cookies are necessary for the website to function properly, including those used for security and essential website features.
Analytics and other optional cookies
If we use analytics, embedded content or other services that place non-essential cookies on your device, we will provide appropriate information and obtain consent where required by law.
You can manage or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the website work.
We periodically review the cookies and third-party services used on our website to ensure visitors receive accurate information about them.
Contact us
If you have any questions about this Privacy Policy, how we handle your personal information or wish to exercise your data protection rights, please contact us.
Wayfarers Pantomime Society
Email: enquiries@wayfarers-pantomime.co.uk
Website: https://wayfarers-pantomime.co.uk
We will endeavour to respond to enquiries promptly and handle requests in accordance with UK data protection law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our activities, website services or legal requirements.
Any updates will be published on this page.
Last updated: 11 November 2026